As summer travel season approaches, rental companies use confusing contracts and hidden fees to inflate costs
Key Points:
- Rental companies use long contracts, fine print, and hidden fees to increase your bill, expert warns
- Tips to avoid getting ripped include avoiding airport pickup, booking in advance, and checking mileage limitations
- Expert recommends prioritizing clear communication and maintaining thorough documentation when dealing with car rental companies
With summer vacation planning now in full swing and anticipated record travel numbers for 2025, navigating the world of car rentals can often feel like walking through a minefield. Countless fees and confusing contract terms await to ambush the unsuspecting traveler, making car rentals a potential stress point during what should be a relaxing getaway.
As millions worldwide prepare to hit the road for their summer adventures, it’s all too common for renters to face unexpected charges that can quickly turn a seemingly good deal into a costly experience. On top of that, the Better Business Bureau reports that con artists are increasingly impersonating rental car company representatives to scam summer travelers.
“As we approach the busy summer travel season, travelers are becoming increasingly savvy, but the scammers often adapt their strategies just as quickly,” warns Harry Anapliotis, CEO of Rental Center Crete, a premier car hire company based on the island of Crete, Greece. “The good news is that with the right knowledge and a bit of preparation, all of these pitfalls can be avoided, allowing consumers to enjoy their summer travels without the fear of unnecessary financial burdens.”
Consumers who take the time to educate themselves can significantly reduce their risk of encountering unexpected costs. With that in mind, Harry shares seven strategies here to ensure a smooth, stress-free rental experience for the upcoming travel season.
- Check Mileage Limitations
Some rental agreements come with mileage caps, and exceeding these can result in significant extra charges. Harry recommends, “If you plan on driving extensively, look for deals that offer unlimited mileage to avoid any excess charges.”
- Understand the Fuel Policy
Different rental companies have various fuel policies, such as ‘full-to-full’ or ‘full-to-empty.’
“Opt for a ‘full-to-full’ policy where you receive the car with a full tank and return it the same way,” suggests Harry. “Full-to-full is usually the fairest deal as you only pay for the fuel you actually use.”
Be wary of ‘full-to-empty’ policies, which often include hefty service charges.
- Avoid Airport Pickups
Rentals from airport locations generally include additional fees and taxes in their pricing. If possible, take a shuttle or taxi to a nearby off-airport rental location to find the same vehicles at a lower cost.
- Book in Advance
One of the most effective ways to get a fair deal on car rentals is to book in advance. Due to high demand and low vehicle availability, prices tend to rise the closer you get to your rental date.
“Booking early gives you the best chance at a better price, and you’ll get a wider selection of vehicles,” adds Harry.
- Understand Insurance Options
Car rental companies often pitch pricey insurance coverage at the desk. Check with your credit card provider or personal car insurance to see if they cover rental vehicles. Consider third-party insurance providers, which typically offer better rates and coverage.
- Inspect the Car Thoroughly
Before driving away, inspect the car for any pre-existing damage, both inside and outside.
Harry suggests, “Take photos and make sure any dents, scratches, or issues are documented in your rental agreement. This prevents you from being held responsible for damage you didn’t cause.”
- Beware of Additional Fees
Rental agencies can be sneaky and charge surprise fees for additional drivers, young drivers, or unnecessary extras like GPS systems and child seats. Always read the fine print and only pay for what you genuinely need. Decline expensive add-ons at the counter that you can avoid or bring yourself.
Harry Anapliotis, CEO of Rental Center Crete, comments:
“Above all, always prioritize clear communication with the rental agency and maintaining thorough documentation to protect yourself. This insight empowers you to make informed decisions and avoid overpaying for services that might be cheaper elsewhere.
“Well-informed research can provide insights into optimal booking times and locations. Rental rates can fluctuate based on demand, location, and seasons. By understanding these dynamics, you can book your rental strategically, leading to improved availability and better pricing.”
